Frequently Asked Questions
Everything you need to know about bringing your garden to life.
When will my order be shipped?
We ship our bulbs and plants at the proper planting time for your specific zone. You will receive a shipping confirmation email with tracking information as soon as your order leaves our facility.
What is the Lifetime Guarantee?
We want you to be successful. If any Breck's plant or bulb fails to grow, we will replace it free of charge or provide a merchandise credit for the full purchase price, for the life of the product.
Can I make changes to my order after it has been placed?
Because we process orders quickly to ensure timely delivery, we can only make changes if the order has not yet entered our fulfillment cycle. Please contact customer service immediately for assistance.
How do I know which plants are right for my area?
Each product page lists the recommended USDA Hardiness Zones. You can enter your zip code on our website to find your specific zone and ensure the plants you choose will thrive in your climate.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and Breck's gift certificates.
Are planting instructions included with my shipment?
Yes, every order includes a detailed planting guide tailored to the specific varieties you purchased to help you achieve the best results in your garden.